Questionaires are a well-established technique for collecting demographic data and user’s opinions. They are similar to interviews in that they can have closed or open

questions but they can be distributed to a larger number of participants so more data can be collected than would normally be possible in an interview study.

(Preece, Rogers & Sharp, 2015, p. 12). It creates knowledge behind what or how end users react and perceive an interaction with a company’s product, interface, design, service or services.

Reflection on the Topic

This section is a personal reflection on the knowledge you gained about the core topic or term being studied in module. The reflection should include:

1. Effort and skill are needed to ensure that questions are clearly worded and the data collected can be analyzed efficiently. Well-designed questionnaires are good at getting answers to specific questions from a large group of people. They can be used on their own or in conjunction with other methods to clarify or deepen understanding.
2. User research is the systematic study of goals, needs and capabilities of users so as to specify the design, construction or improvement of tools to benefits how users work and live.
3. User interface survey questions is a questionnaire which aims to identify the areas which can be improved in terms of user interface of a product on the basis of user opinions. Such a survey helps businesses to evaluate the current level of satisfaction about the interface of their product and can help them to optimize the interface as most demanded by the user. The main objective of any business is to increase sales and revenue. User interface plays a vital role in achieving this goal.

My Thought

“The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you.” (Derek Sivers, Founder CD Baby).

Reference List

1. Preece, Rogers & Sharp, (2015). Interaction and Design: Beyond human-computer interaction. West Sussex, United Kingdom: John Wiley & Sons, Ltd.
2. Mishra, Rohan, (2018). This is All You Need to Know to Conduct a UX Survey. https://uxplanet.org/this-is-all-you-need-to-know-to-conduct-a-ux-survey-50400af45920
3. QuestionPro, (2019). User Interface Survey Questions + Sample Questionaire Template. https://www.questionpro.com/survey-templates/user-interface-survey-question
4. Curiosity at Work. 10 inspiring customer satisfaction quotes (and the stories behind them)https://www.surveymonkey.com/curiosity/10-inspiring-customer-satisfaction-quotes-and-the-stories-behind-them/